Issue 8
 

FAQ

In case you don’t find the answer to your question below, please get in touch with our team.
 

WHERE CAN I GET LAINE?

Laine is available through our stockists around the world. Find all the yarn shops and concept stores selling Laine on our stockist page.


DO YOU OFFER SUBSCRIPTIONS?

At the moment Laine is solely available through stockists around the world most of whom also take orders online and ship worldwide. However, we are currently working on being able to offer a yearly subscription option in the future.


DO YOU HAVE A DIGITAL ISSUE AVAILABLE?

Laine is a print magazine only, we cherish the paper format and feel that it best captures our vision.


ARE YOUR PATTERNS AVAILABLE INDIVIDUALLY AS WELL?

Laine holds the exclusive rights to the pattern for five months after the release date of each issue. After this period the designer can choose to offer the pattern as a single purchase through their own Ravelry stores.


I CANNOT FIND THE DOWNLOAD CODE IN MY COPY.

As Laine is a print magazine only, download codes for digital versions are unfortunately not available.


WHERE CAN I FIND THE PATTERNS FEATURED IN ISSUE X?

Follow this link to find each Laine issue and all the patterns featured.


I AM STUCK ON A PATTERN. PLEASE HELP!

You can also always reach out for help in our Ravelry group, as there's a high chance that other knitters encounter the same questions. If you have a question about a particular pattern, see if there is an existing thread for it before creating a new one. You can also send us a message at tiia@lainemagazine.com for pattern support – let’s sort it out together!


I WOULD LIKE TO SUBMIT MY PATTERN TO LAINE.

We usually have a submission call once every year, keep following our social media channels to stay up to date.


HOW DO I SIGN UP FOR YOUR WEEKLY NEWSLETTER?

You can subscribe to our weekly newsletter here.


IS LAINE AVAILABLE IN FRENCH/FINNISH/SPANISH ETC.?

Laine is only available in English.


I WOULD LIKE TO CARRY LAINE AT MY SHOP.

For wholesale enquiries please contact office@lainemagazine.com.


I WOULD LIKE TO ADVERTISE IN LAINE.

For advertisement please contact office@lainemagazine.com.


ONLINE SHOP FAQ

HOW SOON WILL MY ORDER SHIP?

Your order will ship within 1–4 business days. We always aim to get your order shipped as soon as possible after you’ve placed the order!

DO YOU SHIP INTERNATIONALLY?

Yes, we ship internationally. For international deliveries we use DHL and Finnish Postal Service.

CAN I RETURN MY ORDER?

You may return unused/unopened items within 14 days of receiving the product. Please email shop@lainemagazine.com to begin the process. If your item(s) arrived damaged or are defective please email us at shop@lainemagazine.com and we will fix it!

HOW MUCH WILL POSTAGE COST?

Postage fees depend on the weight and size of the parcel. Once you’ve placed all your desired items into your shopping cart, it will automatically calculate shipping costs for your destination. You are shown a breakdown of all fees before you click the ‘confirm order’ button.

WHAT PAYMENT OPTIONS DO YOU HAVE?

The following payment methods are accepted: Paypal, credit/debit cards and Apple Pay.